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Pricing plans that scale as you grow.
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Essential
For growing retailers looking to promote sales that stick. Annual contracts starting at:
$299
/month
Business
For scaling retailers who want to understand their returns data. Annual contracts starting at:
$599
/month
Most Popular
Enterprise
For high-growth retailers who want a returns analyst on their account.
Custom
All Plans Include:
| Complete customization Give your shoppers a seamless shopping experience, with a branded returns center. |  |  |  |
| Automated rules & policies Retain control over your returns process by implementing rules and conditions to match your policies. | | | |
| Advanced reporting Know your most profitable shoppers, products, and returns policies. | | | |
| Disposition management Keep track of the condition products come back in | | | |
| Return status tracking Know the location and status of every return | | | |
| Multiple return types Offer your shoppers refunds, store credit, gift returns, exchanges, and even warranty support. | | | |
| Incentivize Exchanges Encourage shoppers towards an exchange, over a refund by offering additional (Bonus Credit) dollars to their total exchange amount, de-emphasize refunds during the exchange process, or use our strategic shipping rules to protect your profits. | | | |
| Printerless returns Shoppers use a QR code to initiate a return and the carrier packages and sends the return shipment. | | | |
| Automated approval & processing Automatically processing the refund or exchange when the shopper’s package hits in transit. | | | |
| Smart inventory management Have a single source of truth for inventory and automatically keep inventory up to date. | | | |
| Bundled returns Create policies to allow shoppers to return a single item from a bundle. | | | |
| Guided onboarding | | | |
| Access to live support | | | |
| Annual returns analytics report | | | |
| Access to open API | | | |
| Instant Exchanges | | | |
| Dedicated CSM | | | |
| Quarterly returns analytics reports & review meetings | | | |
| Advanced returns analytics reports & review meetings | | ||
| Continuous implementation guidance | | ||
| White Label Domains | |
Frequently Asked Questions
Plans and Pricing
Do I have to sign a long-term contract?
We offer a 12-month contract, billed annually or monthly. For your convenience, contracts auto-renew on your signing date unless you provide notice of non-renewal no less than 30 days prior to that date. Learn more about our pricing here.
Can I upgrade or downgrade / switch plans at any time?
How long does implementation take?
What kinds of payment do you accept?
Do you offer a free trial?
